This job is for an Operations Manager at Fidelity Services Group, based in Robertville, Johannesburg, Gauteng. The company specializes in security and investigations, and this role is part of the FSS Robertville division. You will report to the Area Manager and be responsible for managing multiple clients while ensuring security services meet all requirements. Key responsibilities include acting as the main point of contact for clients, managing staff (hiring, training, supervision), handling HR matters, controlling fleet expenses, investigating incidents, and submitting reports. Qualifications include a Matric/Grade 12 certificate, PSIRA Grade A registration, a valid driver's license, 10+ years of security industry experience (5+ in operational management), firearm competency, and strong leadership/communication skills. The role offers a permanent full-time position with growth opportunities.