Job Description
This is a Meet and Greet Assistant position at Unifi, a company providing simple and fast personal loans across Kenya, Zambia, Uganda, South Africa, and Tanzania. The role is based in Nairobi, Kenya, and is a permanent position. As a Meet and Greet Assistant, you will greet clients warmly, guide them through the process, and manage their visit efficiently using a ticketing system. You will direct clients to the appropriate team members and maintain a tidy reception area. Basic knowledge of loan services and promotions will be required, with complex inquiries escalated to managers. Privacy and company rules must be upheld at all times. Ideal candidates should have a diploma in Public Relations, Business Administration, Communication, or Customer Service, with experience in customer service or banking being a plus. Strong communication skills, professionalism, and the ability to work in a fast-paced environment are essential. The role offers a permanent position with a competitive salary and performance bonuses.