This is a full-time position for an Administrator at Fidelity Services Group, based in Midrand, Gauteng. The role involves supporting the Customer Contact Centre (CCC) department with daily administrative tasks and data-related duties. Key responsibilities include managing employment leave paperwork, updating call center attendance registers, processing purchase orders, coordinating training events, and maintaining a live daily tracker on MS Teams. The ideal candidate must have a Grade 12 certificate and a post-school qualification in administration or secretarial studies, with experience as an administrator reporting to senior management. Proficiency in advanced Excel, MS Word, MS Teams, and PowerPoint is essential. Strong communication skills, problem-solving abilities, and the capacity to work independently under pressure are required.