Job Description
We are looking for a friendly and reliable Customer Service Agent to join our team in Johannesburg, Gauteng. This role involves assisting customers with their fibre internet needs through chat, email, or phone. Responsibilities include resolving customer queries, troubleshooting technical issues, handling billing concerns, and providing product information. Candidates should have at least a Matric qualification, 1-2 years of customer service experience (preferably in telecoms), and proficiency in English. The role is a 3-month contract with a salary of R90,000 per annum, working on-site.