This is a full-time position for an Outbound Collections Team Leader at Moladira Skills, based in Randburg, Gauteng. The role involves leading a team of debt collection agents to ensure targets are met and performance is tracked accurately. Responsibilities include guiding and coaching a team of Outbound Debt Collection Agents to meet daily and monthly targets, ensuring compliance with SLAs, and providing detailed performance reports. The role also involves handling internal review processes, performance improvement initiatives, and managing reporting systems while adhering to POPIA regulations and the Debi check process.