Job Description
What the job is: This is a Junior Store Manager position at the new Yogiberry store opening in Galleria, Durban. You will be part of the launch team for this exciting new restaurant and takeaway outlet. The role is perfect for someone who wants to grow their skills in a fast-paced environment while helping build a strong store culture from the start. If you are energetic, passionate, and ready to take on new challenges, this opportunity is for you.
What you will do: As the Junior Store Manager, you will be responsible for running the day-to-day operations of the restaurant and takeaway. This includes ensuring food quality meets Yogiberry’s standards, managing stock control, placing orders, and handling purchasing. You will also deal with customer complaints, ensure high levels of customer service, increase sales and profitability, manage staff schedules, handle discipline, and ensure compliance with health and safety rules. Marketing activities, such as promotions and incentives, will attract customers, while managing customer service complaints will maintain the store’s reputation.
What you need: To succeed in this role, you need at least 3 years of experience working in a restaurant or fast-food service environment. Management skills, strong organizational abilities, and excellent customer service are essential. Good communication skills and problem-solving abilities are also required.
What you will get: This is a permanent full-time position, offering the chance to grow with a well-known brand. The role provides experience in managing a new store and building a team from the ground up, with opportunities to develop leadership skills in a supportive environment.