Job Description
This is a full-time position for a Sales and Service Team Leader based in Bochum, Limpopo. Lesaka Technologies is looking for a motivated leader to manage and grow their EasyPay Everywhere branch team. The role focuses on driving sales, improving customer service, and ensuring the team meets performance targets.
Key Responsibilities:
- Lead the team in the EasyPay Everywhere branches, ensuring everyone understands their goals and has the tools to succeed.
- Manage and support sales and service consultants, set clear targets, and ensure team performance.
- Handle customer interactions, ensuring quick and effective solutions.
- Manage staff schedules, including leave, overtime, and shifts.
- Coach and train team members to improve sales skills.
- Create sales plans, track progress, and measure results.
- Oversee financial aspects like fleet costs and expense control.
- Ensure compliance with company processes, procedures, and regulatory requirements.
Requirements:
- National Diploma or NQF level 6 qualification in Business Studies or related field.
- 5-7 years of sales experience, with at least 3 years in a leadership position (preferably in banking/financial services).
- Strong computer skills (Microsoft Word, Excel, PowerPoint, Outlook).
- Ability to lead, motivate, and inspire a team.
- Knowledge of banking services and market trends.
Benefits:
- Permanent position with growth opportunities.
- Supportive work environment and career progression.
- Training and development opportunities (subject to company policies).