Job Description
This is a full-time position for a Sales and Service Team Leader at Lesaka Technologies in Bochum, Limpopo. You will lead a team responsible for sales and customer service in the EasyPay Everywhere branches. The role involves managing staff, setting targets, and ensuring the team delivers excellent service while meeting sales goals.
Key Responsibilities:
- Lead the sales and service team in EasyPay Everywhere branches
- Manage and support sales and service consultants to achieve targets
- Handle staff management including leave, working hours, and overtime
- Develop proactive sales plans and track their success
- Manage costs like fleet expenses, stationery, and office supplies
- Ensure compliance with company processes and regulations
- Analyze customer needs and identify sales opportunities
Requirements:
- National Diploma or NQF level 6 qualification in Business Studies or related field
- 5-7 years of sales experience, with 3+ years in leadership
- Computer literacy with Microsoft Office skills
- Strong leadership, motivation, and team management skills
- Knowledge of banking services and market trends
Benefits:
- Permanent position with growth opportunities
- Work in a structured financial services environment
- Clear career progression paths