We are looking for an experienced Employee Relations Specialist to join the Human Resources team at Cape Union Mart International in Cape Town. This role involves handling employee-related issues fairly and in compliance with company policies and South African labor laws. Responsibilities include supporting managers in disciplinary actions, grievances, incapacity cases, and workplace conflicts while ensuring legal compliance. The Specialist will guide managers through investigations, hearings, and dispute-resolution processes, including CCMA or bargaining council referrals. Key tasks include maintaining case records, coaching managers on people management, and improving employee relations policies. A relevant qualification (HR, Industrial Psychology, Law) and 4+ years of experience in employee relations are required. Preference for retail sector experience. Must have strong knowledge of labor laws, procedural fairness, and excellent communication skills.