Job Description
This is a full-time position for a Sales and Service Team Leader based in Tzaneen, Limpopo. You will lead a team at the EasyPay Everywhere branches, ensuring smooth operations, customer satisfaction, and sales targets are met. The role involves managing staff, handling finances, and ensuring all processes follow company rules.
Key Responsibilities:
- Lead the team in EasyPay Everywhere branches, ensuring goals are understood and achieved.
- Manage and support sales and service consultants, set targets, and ensure team meets them.
- Handle customer interactions and provide solutions.
- Manage staff schedules, including leave, overtime, and shifts.
- Coach and train team members to improve sales skills.
- Create sales plans, track progress, and ensure follow-through.
- Oversee costs like vehicle expenses, stationery, and office supplies.
- Ensure compliance with company rules and regulations.
Requirements:
- National Diploma or NQF level 6 qualification in Business Studies or similar.
- 5 to 7 years of sales experience, with at least 3 years in a leadership position (preferably in banking/financial services).
- Skilled in report writing and comfortable with Microsoft Office.
- Strong leadership, team motivation, and banking services knowledge.
Benefits:
- Permanent position with career growth opportunities.
- Experience in a growing financial services company.