This job is for a Customer Relationship Consultant based in Johannesburg, Gauteng. You will work for Fidelity Services Group, specifically in the Fidelity ADT division under the Gauteng business unit. Your main role is to build and maintain strong relationships with key clients to help the company grow and increase sales. Responsibilities include acting as the primary contact for clients, collaborating with teams to develop growth strategies, identifying upsell opportunities, and preparing customized proposals. You will organize events like roadshows, provide regular account performance updates, and handle client concerns professionally. Travel may be required for client meetings or industry events. Qualifications include a degree in business, marketing, or a related field, experience in client management and sales, strong communication and negotiation skills, proficiency in Microsoft Office, and the ability to work independently and under pressure. This is a full-time position with career development opportunities in sales and business development. The company values diversity and encourages applications from historically disadvantaged and black female candidates.