This job is for a Customer Service Agent at Finchoice, part of Weaver Fintech Group. The role involves assisting customers with inquiries and issues via phone and digital channels, ensuring customer satisfaction, and meeting service targets. Responsibilities include handling complaints, maintaining accurate records, and suggesting relevant products while adhering to company policies. The ideal candidate has completed Matric (Grade 12), 1+ years of customer service experience, and proficiency in FreshDesk/FreshChat. Sales experience and financial services knowledge are advantageous. The role offers a hybrid work model, competitive pay, and opportunities to work with cutting-edge fintech technologies.