Job Description
This is a full-time job at homechoice, a well-known South African homeware retailer with over 40 years of experience. They help customers create beautiful, affordable homes with quality products. The company is looking for a 24-hour flexible Sales and Customer Service Associate to work at their King William’s Town showroom. Your main job will be to help customers, sell products, and ensure they have a great shopping experience.
Key Responsibilities:
- Assist customers on the showroom floor to understand their needs and facilitate product purchases.
- Meet sales targets and assist in opening new customer accounts.
- Ensure a seamless customer experience from product selection to payment.
- Handle customer complaints and provide accurate product information.
- Stay updated on product knowledge, prices, and promotions.
- Manage orders, paperwork, payments, and refunds accurately.
- Assist with stock management, showroom maintenance, and product display.
- Follow financial handling rules and report issues to supervisors.
- Work collaboratively to meet sales goals and support promotions.
- Be available for flexible shifts, including weekends and public holidays.
Requirements:
- Matric certificate (Grade 12) required.
- Retail sales experience preferred but not mandatory.
- Strong communication skills and ability to work in a fast-paced environment.
- Detail-oriented, calm under pressure, and honest in sales interactions.
- Willingness to work flexible hours, including nights, weekends, and holidays.
- Clean criminal and credit records.
Benefits:
- Permanent position with job security.
- Opportunity to work in a growing company with a good reputation.
- Skill development and supportive team environment.
- Career growth opportunities in retail sales and customer service.