A leading automotive repair and services company based in Sandton, Gauteng, is seeking a skilled Group Service Manager. This role involves managing customer service standards, ensuring compliance across branches, and improving service delivery. Key responsibilities include monitoring customer satisfaction, handling complaints, preparing reports, and collaborating with branch managers, insurance companies, and brokers. The ideal candidate will have a Matric qualification, a management diploma, and experience in customer service management. Proficiency in Microsoft Office and Salesforce is advantageous. The role offers a competitive salary (R500,000 - R546,000 per annum), job security, and growth opportunities in a fast-growing industry.