This job is for an IT Product Manager focused on Marketing and Customer Relationship Management (CRM) at Cape Union Mart International. The role involves shaping the vision, strategy, and roadmap for marketing and CRM technology tools, including WhatsApp Customer Experience, Oracle Customer Engagement, and related platforms. Key responsibilities include managing product development, stakeholder collaboration, backlog prioritization, and ensuring system integrations are smooth and secure. The ideal candidate has 5+ years of experience in product management, CRM, and marketing technology, with a customer-focused mindset and Agile working experience. A Bachelor's degree in Business, Marketing, IT, or related field is preferred. This is a permanent, full-time position based in Cape Town, Western Cape, with occasional travel required.