This job is for a Supervisor in Client Services and Funds at the Motor Industry Bargaining Council, based in Pretoria, Gauteng. The role involves overseeing daily operations related to client services, fund payments, and administrative tasks to ensure smooth processing of claims and member-related activities.

Key responsibilities include:
- Checking mail and documents for accuracy before processing
- Handling payment stops and updating provident fund details
- Reviewing completed claims for accuracy and preparing batches for assessors
- Issuing statements (SAF, AHP, provident fund cheques) and ordering stationery
- Monitoring claim progress, printing daily reports, and tracking department activities
- Managing customer inquiries, logging complaints, and resolving issues
- Issuing forecasts, requesting payment proofs, and managing uncollected cheques
- Scanning documents, handling fund transfers, and assisting with employee interviews
- Identifying training needs for the team

Requirements:
- Strong communication skills and ability to handle pressure
- 2+ years of supervisory experience in administration/customer service
- Knowledge of provident funds, MCIS returns, and fund rules
- Computer skills in MCIS, Word, Excel, and Outlook
- Grade 12 certificate or equivalent
- Recognized qualification in Client Services

Benefits:
- Permanent full-time position with professional growth opportunities in the motor industry sector