Job Description
This job is for a Ward Hostess at Empact Group, a company operating in the food and hospitality sector. Based in Cape Town, Western Cape, the role is a fixed-term contract with a set end date. The ideal candidate will thrive in a fast-paced, customer-focused environment and gain valuable hospitality experience.
**Key Responsibilities:**
- Maintain cleanliness and organization in food and beverage areas.
- Serve food and drinks efficiently while ensuring a welcoming atmosphere for customers.
- Assist the Unit Manager in supporting customer satisfaction and operational efficiency.
- Monitor stock levels and ensure readiness for customer service.
- Handle customer requests or complaints professionally.
**Requirements:**
- Matric certificate (minimum educational qualification).
- At least 2-3 years of experience in hospitality or customer service roles.
- Strong communication and problem-solving skills.
- Ability to work in a team-oriented environment.
**Benefits:**
- Gain practical experience in hospitality and customer service.
- Work in a dynamic environment with direct impact on customer experiences.
- Fixed-term contract with potential for future opportunities.
**Note:** Preference may be given to candidates meeting employment equity criteria. Personal data will be handled securely in compliance with privacy laws.