This job is for an IT Support Technician working at a leading full-service legal firm based in Johannesburg. The role involves providing technical support for hardware and software issues, ensuring smooth IT operations. Responsibilities include troubleshooting Microsoft 365 and Azure Cloud services, setting up new equipment, and following ITIL best practices. Qualifications include a diploma in Computer Science or related field, up to 3 years of IT support experience, and certifications in ISO27001, Microsoft Desktop Support Administrator, MCSE, and ITIL Practitioner.