This job is for an IT Support Technician working at a leading full-service legal firm based in Johannesburg. The role focuses on providing technical support to employees, ensuring smooth IT operations, and maintaining the company’s IT infrastructure. Responsibilities include troubleshooting hardware, software, and cloud-related issues, setting up new equipment, and providing after-hours support on a rotating basis. The ideal candidate will have a Diploma or NQF Level 6 qualification in Computer Science or IT Systems Support, up to 3 years of experience in IT user support, and certifications in ISO27001, Microsoft Desktop Support Administrator, MCSE (Cloud Platform and Infrastructure), and ITIL Practitioner.