This job is for an IT Support Technician working at a leading full-service legal firm in Johannesburg. The role involves providing technical support to employees, troubleshooting IT issues, and maintaining the firm's IT systems. Responsibilities include hardware/software setup, network troubleshooting, and adhering to IT best practices. Candidates must have a diploma/NQF Level 6 qualification in Computer Science or related field, up to 3 years of IT support experience, and certifications in ISO27001, Microsoft Desktop Support Administrator, MCSE (Cloud Platform and Infrastructure), and ITIL Practitioner. Strong communication skills and cloud technology knowledge are essential.