What the job is: This is a Loan Consultant position at Unifi, a company offering simple and fast personal loans in Zambia, Kenya, Uganda, South Africa, and Tanzania. The role is based in Mwinilunga, Zambia, focusing on helping clients access loan products easily. As the face of Unifi, you will be the first point of contact, ensuring clients feel welcomed and supported throughout the loan process.

What you will do: Greet clients warmly and guide them through the loan process clearly. Explain loan options honestly, collect client details accurately, and handle money/client information with care. Meet branch targets through energy and determination. Support collections by respectfully following up with clients. Maintain a clean, organized branch and protect client confidentiality. Represent Unifi in the community by sharing product information and offering practical solutions.

What you need: A certificate, diploma, or degree in Banking & Finance, Business Administration, Marketing, or related fields (helpful but not required). At least one year of experience in customer-facing, sales, or retail roles. Understanding of basic financial/credit concepts and strong English communication skills. Client-first mindset with kindness, urgency, and respect. Calm, patient, and practical under pressure. Motivated to meet targets and maintain high standards. Self-organized, reliable, and process-oriented.

What you will get: Basic salary with monthly performance incentives based on target achievement. Contract position with growth opportunities in a fast-paced financial services environment.