Armed Response Officer - Sedgefield

Fidelity Services Group Knysna, Western Cape

Full-time Closes 20 Nov 2026 · 7 days left

Knysna, Western Cape Full-time Closes 20 Nov 2026

What the job is: This job is for an Armed Response Officer working in Sedgefield, Knysna, Western Cape. You will be part of Fidelity Services Group, specifically in the Fidelity ADT Western Cape team. The role is permanent and focuses on patrolling and responding to security alerts for clients in the area.

What you will do: As an Armed Response Officer, your main job is to patrol assigned areas and respond quickly to calls from the monitoring center. You will need to drive efficiently, using the shortest and safest routes to reach clients on time. After responding to serious incidents, you will follow up with clients to ensure they are okay and offer any necessary assistance.

You will also handle public relations by visiting new clients to introduce the security services. Your duties include checking premises thoroughly to ensure client safety and reporting any issues or concerns. You must maintain professional communication with clients, listening carefully and providing clear feedback when needed.

Uniform and vehicle standards are important, so you will conduct daily checks to keep your appearance, vehicle, and work area neat and tidy. You will also attend training sessions and meetings as required, and submit detailed reports as requested. Following correct radio procedures and keeping accurate records are part of your daily responsibilities.

What you need: To qualify for this job, you need at least a Grade 10 (Matric) certificate. You must be registered with PSIRA at Grade C and AR (Armed Response) level. Firearm competency is required, meaning you should be trained and authorized to handle firearms safely.

You will need a valid driver’s license with at least two years of experience and must have master driving skills. Knowledge of the local area is important, as you will be patrolling and responding to calls in Knysna and surrounding regions.

What you will get: This is a full-time, permanent position with a focus on security and investigations. While the salary range is not specified, the job offers stability and growth opportunities within the security industry. The company supports fair practices and encourages diversity, with preference given to Historically Disadvantaged Candidates and Black Female Candidates. If you do not hear back within 10 working days after the closing date, your application will be considered unsuccessful.