Customer Service Consultant

Atlas Finance Taung, North West

Full-time Remote Closes 13 Nov 2026 · Today

Taung, North West Full-time Remote Closes 13 Nov 2026

This job is for a Customer Service Consultant at Atlas Finance in Taung, North West. You will help customers apply for loans while ensuring compliance with company policies and legal requirements. The role is full-time and focuses on growing the company's loan business.

Key Responsibilities:
- Assist customers with loan applications, ensuring all documentation meets legal and company standards.
- Meet monthly sales targets by promoting loans and guiding customers through the application process.
- Collect loan repayments following company procedures and track overdue accounts.
- Maintain organized records and a clean, professional branch environment.
- Provide respectful, friendly, and helpful service to customers and colleagues at all times.

Requirements:
- Minimum Grade 12 certificate.
- Diploma in Micro Lending Frontline Service (NQF Level 3) required.
- At least 2 years of experience in the microfinance industry.
- Strong numerical skills and basic math proficiency.

Benefits:
- Permanent full-time position with job security.
- Opportunity to grow within a dynamic industry.
- Skill development in customer service and loan management.