Field Technician - Alarm Systems Specialist

Fidelity Services Group Rustenburg, North West

Full-time Remote Closes 16 Nov 2026 · 3 days left

Rustenburg, North West Full-time Remote Closes 16 Nov 2026

This job is for a Field Technician at Fidelity Services Group, based in Rustenburg, North West. You will be part of the Signal Management Team, focusing on fixing and improving complex alarm systems. Your role involves visiting customer sites, diagnosing problems, and providing solutions that meet customer and company standards. Key responsibilities include assessing alarm systems, identifying false alarm causes, recommending upgrades, and ensuring visits adhere to strict service standards (e.g., battery checks, signal tests, fault repairs, and proper programming). You will also advise customers on system improvements using the latest technology. The position requires a PSIRA registration at Grade C, a valid driver’s license, 3–5 years of alarm system experience (preferably with IDS/DSC brands), and a technical high school qualification or diploma in electronics/electronic engineering. Strong technical troubleshooting, communication, and customer service skills are essential. This is a permanent role with opportunities for growth. Historically disadvantaged and Black female candidates are encouraged to apply.