Customer Service Advisor – Digital Banking Support

Huntswood (a ResultsCX company) Cape Town, Western Cape R 8,000 – R 15,500

Contract Closes 10 Dec 2026 · 27 days left

Cape Town, Western Cape R 8,000 – R 15,500 Contract Closes 10 Dec 2026

This is a contract-based customer service role with Huntswood, specializing in customer support for financial services. You will work in Cape Town, Western Cape, supporting digital banking customers for leading financial products in the US market. Key responsibilities include resolving customer queries via phone, webchat, and email, troubleshooting account issues, and maintaining high service standards. Qualifications: Matric or equivalent (NQF Level 4), clean criminal and credit record, basic computer skills, and at least 6 months of customer service experience in a multichannel environment. Salary: R8,000 base + R2,500 night shift allowance + R5,000 completion bonus. Contract duration: 3 months.