Customer Service Advisor - Digital Banking Support

Huntswood (a ResultsCX company) Cape Town, Western Cape R 8,000 – R 15,500

Contract Closes 10 Dec 2026 · 27 days left

Cape Town, Western Cape R 8,000 – R 15,500 Contract Closes 10 Dec 2026

This is a contract position for a Customer Service Advisor at Huntswood, specializing in customer service for financial products. Based in Cape Town, you will support digital banking and financial services for US customers. Responsibilities include assisting customers via phone, web chat, and email, resolving account issues, troubleshooting technical problems, and maintaining clear documentation of interactions. The role requires strong communication skills, problem-solving abilities, and experience in customer service or financial services. Qualifications include Matric (NQF Level 4), a clean criminal and credit record, and at least 6 months of customer service experience. The position offers night shift hours (1 PM - 8 AM), a salary of R8,000/month plus a R2,500 night shift allowance, and a R5,000 bonus upon contract completion.